BIR 2021 Scorecards

To publish the BIR's FY 2021 Performance-Based Bonus scorecard, showing the bonus eligibility percentage, ratings across performance, process, financial, and citizen/client satisfaction results, the total score and points, and compliance with agency accountability requirements.

Bureau of Internal RevenueIndependent research copy

Document type: DOC
Index unit: bir-text-bir-2021-scorecards
Year: Not classified
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This document is the Bureau of Internal Revenue's FY 2021 Performance-Based Bonus (PBB) scorecard, not a tax rule. It states that eligible BIR personnel are entitled to a PBB of 58.5% of monthly basic salary, based on scores for eligibility, performance results (100% of Congress-approved targets), process results (ease of transaction for 62.9% of frontline services), financial results (91.1% Disbursement BUR), and citizen/client satisfaction (4.58 rate; 100% of #8888/CCB complaints resolved), for a total of 18 score / 90 points. It also reports compliance with 9 of 11 Agency Accountability Requirements and notes that units most responsible for low ratings or non-compliance will be isolated from the FY 2021 PBB, per MC 2021-1. It is presented under the Inter-Agency Task Force on the Harmonization of National Government Performance Monitoring, Information and Reporting Systems.