Revenue Memorandum Circular · RMC
RMC No. 146-2022
To announce the availability of the enhanced BIR Digital Assistant – Chatbot REVIE, which now includes TIN Verification/Validation, Revenue District Office (RDO) Finder, and eComplaint facility.
- Document type
- RMC
- Number
- 146
- Year
- 2022
- Text quality
- Not specified
Document text
Reference copy · verify against the official sourceRMC No. 146-2022 announces the enhanced BIR Digital Assistant – Chatbot REVIE, which now includes TIN Verification/Validation, a Revenue District Office (RDO) Finder, and an eComplaint facility. The TIN and RDO features assist taxpayers with TIN and RDO inquiries, while eComplaint lets taxpayers lodge grievances/complaints against establishments for non-issuance of receipts/invoices, tax evasion, other Tax Code violations, and against erring BIR officials/personnel. REVIE is an artificial intelligence chatbot accessible 24/7 from the BIR Website homepage (www.bir.gov.ph), answering FAQs on registration requirements, eServices, BIR Forms, zonal values, among others, with an option to chat with a live agent.